Refund & Cancellation Policy
Quanta Recovery Suite is sold as a digital license key that unlocks the software instantly on your computer. Because of that, purchases are non-refundable — but we make it easy to try everything first, and you can cancel a subscription at any time.
1. All sales are final
Because a license key is delivered to you immediately and unlocks the full software, all purchases are final and non-refundable once the key has been issued. This applies to Monthly, Yearly, and Lifetime purchases. We do not offer returns or money-back refunds on issued license keys.
2. Cancelling a subscription
- Monthly and Yearly plans are subscriptions. You can cancel at any time, which stops all future renewal charges.
- Cancellation takes effect at the end of your current paid period — your license stays active until then, so you keep what you have already paid for.
- Cancelling does not refund the current or past billing periods; it simply prevents the next renewal.
- You can cancel from the receipt/customer link provided by our payment provider, or by emailing us and we will cancel it for you.
3. Billing problems
If you were charged in error — for example, a duplicate charge or a renewal you had already cancelled — contact support@quantabyte.org with your order reference and we will investigate and correct genuine billing mistakes.
4. Chargebacks
Please contact us before opening a chargeback or payment dispute — we can almost always resolve billing issues faster directly. Fraudulent chargebacks may result in the associated license being revoked.
5. Your statutory rights
Nothing in this policy removes any refund or cancellation rights that you have and that cannot be waived under the mandatory consumer law of your country of residence.
6. Contact
Questions about billing or cancellation: support@quantabyte.org. See also our Terms & Conditions and Privacy Policy.